What makes us your best home furnishings choice?
- Guaranteed Lowest Prices - We will match , or beat, any store's net sale price for the same merchandise, on the same terms of sale, at the time of your purchase. We always try to have the lowest everyday discount price in the area, but other sellers may put an item on sale, or offer the item under different terms, so we will gladly match any store's price and terms on items we carry. There are of course some limited exceptions, such as manufacturer rebates or special pricing which are not available outside the period of a manufacturer's promotion. We also match national internet and catalog vendor prices, through our Furniture-Direct division on the other vendors terms of sale, but you must come to our office for ordering. We can also provide other additional optional services over the base internet match price.
- Guaranteed Satisfaction - Unless otherwise designated, If you decide a stock item other than mattresses is not right for your needs, for any reason, you may return the item, within 2 days of delivery, as long as it is in the same condition in which it was delivered. There is just a 25% restocking charge for non-stock special order items, and a use charge for mattresses or foundations. If you need to have us pick up the item for return, please notify us for pickup within 2 days of delivery and our standard transportation charge will be deducted from your credit. Custom sized items, modified items, or items damaged after delivery, are generally not returnable.
- Guaranteed Service - BEFORE Delivery - We inspect, assemble and Deluxe every item we sell. Most furniture items are not in proper condition for delivery to a customer the way they come out of the carton. Many items require significant preparation and correction. Our trained delivery staff and service technicians assemble, adjust, clean, lubricate, and touch up every item to make sure it is in proper condition before it goes to you.
- Exclusive 7 Day After Sale Transportation & Local Service Warranty -Most furniture manufacturer's warranties, if any, are limited to manufacturing or material defects, and do not cover transportation or other damage. They also usually require you to send the item back to the factory at your expense for any service. Most manufacturing and material defects become evident in the first 10 days of use. Until December 1 2024, When you purchase your furnishings from us, we add an additional 7 day from date of delivery Blackledge Furniture Warranty to all items except electronics, which includes in home service, or free pickup and redelivery, if shop service is required, within our normal delivery areas. If the item is located outside our normal delivery areas, the item will have to be brought to us for local service. See our Furniture Services Division for information and pricing.
- Cash Purchase Discounts - When you pay for any purchase over $997 at the time of the sale with either cash, check, or an accepted debit card, you will receive at least an extra 1% cash prepayment discount. Larger cash discounts may be offered during special promotions, or on larger purchases. Although you do not receive a cash discount, you can also pay for you purchase with Visa, MasterCard, Discover Card, or an approved store charge account.
- Energy and Environmental Sustainability - We believe in protecting the earth we live on and having as little impact on the natural environment as we can. When possible we try to select products made from sustainable or recyclable materials. Blackledge Furniture is a supporter of the American Sustainable Business Council and was an early supporter of the Sustainable Furniture Council. We will pick up furniture items that you are replacing at no additional charge. We will take re-usable items to Benton Furniture Share as a donation in your name, so they can be used by others who need them. We try to re-use or recycle most packaging materials. We also try to use as little energy as possible in our operations to reduce our carbon emissions by using high efficiency lighting and scheduling our delivery services for minimum fuel usage.
- Privacy Policy - We are committed to protecting your privacy and personal information. To provide you with the products and services you expect, we must collect some personal information about you, and some services such as financing require certain items of financial information. We do not sell your personal information to third parties or share it with anyone unless necessary to complete the transaction you have requested. We do periodic mailings to customers and prospects and may phone you if needed to complete a transaction or follow up on prior information requests. We also offer an Email Newsletter with Decorating and product selection education as well as advance notice of upcoming specials and manufacturer offers. This Email newsletter requires a subscription request by you, and can be cancelled at any time by just sending us an email.
