Our Goal is to always provide you with the best home furnishings products and best service at everyday Guaranteed Lowest Prices. Please take a moment to help us continue to meet your home furnishings needs by evaluating our products and service compared to other stores you have shopped.
Eric & Judy Blackledge
If there is any problem with your purchase or our service, please call our service manager directly at 541-753-4851, or Click Here to email us, so we can correct the problem to your satisfaction as quickly as possible.
Click here to send us a comment Email for our Comments Page. Please include your name and phone if you would like a response.
Read some of our recent customer reviews:
Hi, I just wanted to take a moment to let you know that your delivery people are outstanding. They take great care to not bang or scrape the walls or front door. That can be tricky with a narrow doorway. Everything arrives in perfect condition. They never make or leave any mess. I have been purchasing furniture form you since the late 70's. I always enjoy coming into your store and looking around. Thank you for your service to the Community and now beyond to Newport where we have retired.
I just wanted you to know that Betsy was extremely helpful when I was trying to decide on an arm chair for my art studio. She spent over an hour with me looking at different options for chairs and fabrics. She made this daunting task fun! I will definitely think of Blackledge's for any furniture needs in the future.
Recent Customer Satisfaction Survey results as of 08-01-2016 - Please click on the survey link above to add your own evaluation.
How well does our selection of brands and products meet your home furnishings needs? 75% Excellent, 25% Good
How does our product quality compare to other stores? 69% Excellent 39% Good
How does the shopping experience compare to other furniture stores? 71.4 % Excellent, 21.4% Good 7% Fair
How knowledgeable was your sales advisor? 82% Excellent, 14% Good, 4% Fair
How helpful was your sales advisor in providing design assistance and ideas? 68% Excellent, 29% Good, 3% Fair
How does our overall home furnishings value compare to other stores? 61% Excellent, 32% Good, 7% Fair
Just wanted to send a little note advising you of how wonderful the delivery team was who brought us our couch. Thank you so much for such wonderful customer service.
Cheryl, I wanted to thank you for being so helpful and understanding picking out new fabric for the swivel chairs. Please thank Eric for being so flexible and customer service oriented. I will recommend Blackledge to everyone. You are very good at making customers feel comfortable.
Thank you, Abby Weekly
We would like to take a few moments to let you know how much we enjoy your store and appreciate your staff. Since moving to Corvallis 10 years ago we have purchased all of our furniture at your Corvallis location. There is always a great selection and a great price to match! Your staff is friendly and accommodating. The delivery is always seamless. Our favorite staff member is Elizabeth Groner. She has worked with us on every purchase. Elizabeth takes her time, allows us to make personal decisions without pressuring us. She is patient in answering all of our questions or concerns. She is a gem!
Ceasar & Debra Ricciotti, Corvallis, Oregon
Hello, my name is Samantha, and my mom Linda has been a longtime customer of your store since the first day she moved to Corvallis after accepting a job at the OSU College Of Veterinary Medicine in 1978. She has been a loyal customer of yours ever since her first purchase of furniture at your store many years ago. She has purchased several other pieces of furniture over the years from your store since then, and has always been happy with how well they've held up. Now I am one of your loyal customers too. I recently came into the store looking for a TV stand. I can't remember the wonderful sales lady's name. But, she was wonderful. She listened to what I was looking for in a TV stand, and showed me several different models that you had in stock before I fell in love with an oak one that would perfectly match the oak desk in the room that it will be going in. I was sold on it right away as it was perfect for the TV, DVD player, and cable box that will be going on it. It was also within the price range of how much money I wanted to spend on a TV stand. I was extremely happy with my purchase, and I can't wait for it to be delivered to my house on Thursday afternoon. I miss watching TV while I'm working on my computer.
The couch that my guy, and I purchased from you guys in 2010 is still holding up after three years of use. I wanted to tell you that your repair coordinator guy is awesome. He had two of the service guys come out to our house, and replace the broken part at no charge. We still need to fix one more thing on it. But, other than that. It's been a great couch.
Overall I just wanted to say thank you for being a furniture store that truly stands behind each, and every product you sell. As well as having knowledgeable staff who don't pressure you into buying something that you're looking at. The staff is really attentive, and really listens to what a customer is looking for in a piece of furniture without putting any pressure on the customer. That's one thing that I truly love about shopping at your store. I'll be looking forward to hearing from you guys on Wednesday night to arrange a delivery time for the new TV stand on Thursday.
Thank you again, Samantha
I recently moved back to Corvallis to spend my retirement years. Because your store was known for quality furniture when I was growing up, I went in to get an idea of what you carry. I was greeted by a young woman named Erika. She was the perfect salesperson for me. She was attentive without being pushy and I liked her. She knew the answers to my questions and showed an interest in my needs. I look forward to working with Erika on my future needs. - Linda H.
Your store had more selection and catered to all types of buyers. Appreciated that you had contemporary styles that other stores do not. Relaxed but helpful sales was a nice change from slick furniture salesperson. Delivery was very professional - they did a great job with moving heavy sofas in tight corners.
"I want to thank you for excellent service and prompt attention to supporting your customer. You went to bat on warranty issues with Flexsteel which gave me more than a positive solution to our issues. We definitely will not only continue to buy from your store, but will strongly recommend the Excellent service to our friends!" - Dave & Lynn P.
"Just a quick note to let you know how much I appreciate the style , advise , and council of Frances who helped me select a chair and restyle my living room. She's very talented." - Karen R.
Stephanie Fisher assisted me in selecting a sectional couch. She was kind, knowledgeable and made our shopping experience worthwhile. I will come in again as I really like her." No hard - push sales approach- Good quality furnishings. Made in USA."
"The in home service was fantastic. Why go anywhere else? Wendy was fantastic in understanding our tastes & life style. I'm sure I will be happy."
"Also recently purchased living room set- tables lamp chair and other furnishings. Happy with all service." - Madeleine B.
"Andrea did a wonderful job in explaining the different mattresses to us and helping guide our choice. Sean and Mark were very courteous and efficient delivery men. They knew exactly what to do. Great employees."
"You stand behind your products. Friendly and knowledgeable sales people"
"Stephanie has been very helpful to me with my selections"
"Everyone in the store gave us kindness. This is most important"
"Just love the store!" - Anna R.
"Very friendly helpful manner"
"Most of our furnishings came from your store. We've lived in Corvallis for 37 years and have not replaced many items because the quality has been excellent. If I need anything else I will certainly be back" - Renata B.
"The delivery personnel were great! I love that I can get a call the day before delivery with a 2 hour & they actually deliver in that window and call me 15 min before delivery. Overall a great experience!"
"Stephanie was wonderful to work with in assisting me. I really appreciate all her help." Sheila W.
"The whole experience was very pleasant"